Privacy policy

Visiting this website does not imply that the user is obliged to provide any information. If the user provides some personal information, the data collected on this website will be treated in a fair and legal manner subject to the principles and rights set forth in Regulation (EU) 2016/679, April 27, General Data Protection Regulation (RGPD) and other applicable regulations.

In accordance with article 13 of the GDPR, we inform you of the following:

Responsible

• Holder: NICOLETA DASCALU (hereinafter, NIRAMI).
• NIF: Y7423934-P
• Address: Calle Alejandro Dumas 17 - Offices, CP 29004, Malaga
• E-mail: [email protected]
• Website: https://www.nirami.es

What do we do with your data:

"New Customer" section

The main purpose of this treatment is the management of users registered on our website, as well as the sending of advertising related to the products and services sold by NIRAMI or for the sending of advertising, discounts and promotions of products and services of other entities.
NIRAMI assures the confidentiality of the data provided and guarantees that, in no case, they will be transferred for any other use without the prior and express consent of our users. We will only ask you for the data necessary for the provision of the required service and only will be used for this purpose.

 "Realize Purchase" section

As indicated in our privacy policy, the main purpose of the data treatment is to maintain the contractual relationship with our clients, to facilitate the processing of orders, to carry out statistical studies, to send advertising related to the products and services sold by NIRAMI for the sending of advertising, discounts and promotions of products and services of other entities, and also for the study of financing purchases and obtaining consumer credits, as well as for the discovery and prevention of fraud, and the minimization of risk of their commission, in based on interest legitimation recognized by the valid regulation.

"Newsletters" and "Express Offers" section

The facilitated e-mail will be processed by NIRAMI with the aim of sending the offer bulletin. This Bulletin has an exclusively informative character.

Marketing Actions

NIRAMI may use said data to inform about future promotions, offers and other commercial actions in the cases in which you see. Whether you are already a customer or if you are not, when you have given us your consent in the corresponding section.

We collect data in order to manage the NIRAMI support center and contact the client via ticket in order to be able to attend to their request.

Use of tickets

Each user can access tickets via username and password. The passwords are personal and non-transferable and the user is responsible for the use of these passwords and their communication to third parties. The information contained in the tickets is confidential. NIRAMI prohibits the publication of tickets to third parties and their disclosure in forums, social networks and any website.

"RMA Form" section

The main purpose of this treatment is the management of the RMA (Use warranty of your product). Your data can be communicated to the manufacturers in the event of damage or defects.
Information collected oriented to web improvements
To improve our services and online purchases, we are analyzing the NIRAMI portal and the correct navigation of the user. This information will be confidential and will only be used to improve the security and operation of our online store and for statistical purposes.

Legal basis for treatment

For the register, purchase and warranty management, we will base data treatment on the execution of the purchase contract or on the framework of the pre-contractual relationship.
For the sending of commercial information we will base the treatment on your consent, although if you are already a customer we can send you information about similar products, always providing a simple and free means to unsubscribe.
The consent given here by the Holder for the communication of data to third parties is revocable at any time, without retroactive effects.

Recipients

On the occasion of the purchase your data may be communicated to the following recipients:

• Bank entities for the payment of purchases by means of a card and/or study of purchase financing and obtain consumer credit.

• Entities that provide investigation, discovery and fraud prevention services, as well as the minimization of the risk of their commission, based on the legitimate interest renewalby the normative validity.

• Entities and companies of the energy sector, prior consent.

• To the Office of Consumers and Users if there is any complaint.

• To the manufacturers, technical services and/or wholesalers in the case of guarantees or repairs. To those transport companies that may be in charge of sending the corresponding orders to the clients. These recipients may be located within Spanish territory or outside it, depending on the product and/or service purchased.

• In legally established cases, as is the case of the Security Forces and Corps.

• To the public administrations to which we have to provide information for the fulfillment of our legal obligations.

NIRAMI guarantees the confidentiality of the data provided and guarantees that, in no case, they will be used for any other purpose without the prior and express consent of our clients. We will only ask you for the data necessary for the provision of the required service and only will be used for this purpose.

Rights of the interested parties

The interested party has the following rights:

• You can request information about the stored personal data that concerns them (access)

• You can request that the inaccuracy of your personal data be corrected. (rectify)

• You can request the elimination or limitation of the treatment of personal data and (suppression and limitation)

• You can also request that your personal data be made available in a structured, current and machine-readable format (portability)
• For this, you must send a written copy of your ID card or a document that identifies you, to the address Calle Alejandro Dumas 17 - Oficinas, CP 29004, Malaga also via our form or by email to [email protected].
  
• The interested party also has the right to file a complaint before the data protection authorities (Spanish Data Protection Agency). However, any question related to the data we invite you to contact us to solve it.

Data Protection Delegate

We have designated a Data Protection Officer (DPO) for any question related to personal data. You can contact him via [email protected].

Data quality

The users must guarantee the veracity, accuracy, authenticity and validity of the personal data collected.

Protection of minors

We do not collect personal data from minors. It is the responsibility of the father/mother/legal guardian to protect the privacy of the minors, doing everything possible to ensure that they are authorized to collect and use the personal data of the minor.

Social networks

Through our web page, you can access the social networks Facebook, Twitter and Youtube, accessible to all users. These are websites where the user can register and follow for free. In these social networks users can learn about our activities, opinions, access photos and videos. The users of these social networks must be aware that this place is independent from the web www.nirami.com and is open, that is, it is visible to all users, and the privacy policies applied to these contents are set via Facebook, Twitter or Youtube. NIRAMI is not the owner of social networks.